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Terms & Conditions
1. Product- Mothers Day Flowers
1.1 garden reserves the right to change all or some of the contents or packaging for all requested floral arrangements or gifts to provide an item of equal or greater value without notice. All products are subject to availability.
1.2 Products may be delivered in bud to ensure longer life.
1.3 Some of flowers by garden products may be harmful or poisonous, please contact us if you require further information before submitting an order .
1.4 In the event that we are unable to supply the garden product or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the intended delivery date.
2. Prices
2. Prices all include VAT
3. Orders
3.1 In order for us to deliver your order, we require complete, accurate details of the recipient, including a recognizable recipient name, address details, postcode and contact telephone number(s).
3.2 Your order will only be processed if full payment details are given. We accept payment by all major credit and debit cards.
3.3 If you are experiencing any problems processing your order / credit or debit card, please call us.
3.4 By clicking the ‘Order’ button on the order form, you are consenting to be bound by our Terms and Conditions.
3.5 Product & Delivery are the two main elements of your order. Should we fail to complete either of these elements, we are at liberty to reimburse or compensate for the failed element. Such recompense would be based upon a decision by garden.
3.6 Incorrect details provided may lead to problems or delays, so before placing your order, please ensure that you have included the full correct address details, including accurate postcode of the intended recipient and your day time contact telephone number or mobile number and your e-mail address.
3.7 We cannot be held responsible for non-availability of the garden website which may prevent use of executing your order in time.
3.8 Changes to these terms and conditions may from time to time be made, the latest terms and conditions will be displayed on the www.gardenlandscapes.ie website.
3.9 In extreme circumstances, some orders cannot be fulfilled on the required day for reasons beyond our control. On these occasions you acknowledge that delivery will be completed as near as possible to your chosen delivery date.
3.10 All orders are subject to acceptance.
4. Delivery
4.1 Service charges apply as follows: Dublin are € 4.95
4.2 Whilst we agree to use all reasonable endeavors to ensure that delivery will be on the requested delivery date you acknowledge that actual delivery will be via garden or third party special delivery service from our associated florists. In very occasional circumstances delivery on the requested terms will not be possible. In such circumstances you will be given prior notice wherever possible and we shall make alternative arrangements to ensure delivery is achieved.
4.3 Delivery to certain locations where a third party recipient is involved, such as hospitals, airports, hotels and ships, the signature of any person authorized to accept delivery on behalf of the organization shall be accepted as proof of delivery to your chosen recipient.
4.4 In the instance of there being difficulties in delivering your order to the intended recipient we (including the florist or third party delivering your order) reserve the right to contact the recipient using the contact details you provide on the order form. If the recipient’s telephone number has not been registered as Ex-directory, we may be required to trace the recipient’s telephone number in order to achieve a satisfactory delivery.
5.Cancellation Policy
5.1 Orders may be cancelled up until Friday 4th March 2016.
5.2 Where the customer exercises their right to cancel, we will return their money to their account within 30 days of cancellation.
5.3 To amend or cancel your order, please contact us.
6. Statutory Rights
6.1 garden are fully committed to providing you with the best possible floral delivery service. If you are not satisfied in anyway with the service that you have received please let us know and your complaint will be investigated.
6.2 If we are satisfied that your complaint is genuine, a suitable replacement or refund may be given. This does not affect your statutory rights as a customer
7. Disclaimer
7.1 Whilst we agree to use our reasonable endeavors to ensure that the garden Website is fully operational and error-free, we cannot guarantee that this will always be the case. We therefore accept no responsibility or liability for any defects or interruption of our service.
7.2 We shall be released from our obligations under these Terms and Conditions in light of any event beyond our reasonable control, (i.e.: acts of god, civil commotion, riot, flood, fire, drought) which renders the provision of the gardenlandscapes Website and/or the garden Flowers Service impossible or impractical.
7.3 We exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the gardenlandscapes Website and/or the garden Flowers Service, whether arising in contract, tort (including negligence), under statute or otherwise provided that nothing contained in these Terms and Conditions affects or will affect you or the recipient's statutory rights in relation to the quality, fitness or description of the garden Products supplied.
8. Privacy Policy
8.1 garden will never share our customers confidential personal information with any third parties without prior consent from the customer.
8.2 For all our transactions we employ the most current Internet security methods and technologies to ensure your details are totally secure. We password protect and use encryption techniques and install firewalls where appropriate.
8.3 While we strive to protect your personal information, no system can be 100% guaranteed. We cannot ensure or warrant the security of any information that you transmit to us.
8.4 Once we receive your information, we use our best efforts to ensure its security on our systems. If you would like to contact us regarding matters of privacy, please send an email
8.5 For your security, our payment details page is protected using a secure server, along with the added security software.
8.6 garden does not store any customer’s payment details or payment records any longer than the law requires us to do.
8.7 When garden accepts your order we will charge your credit or debit card be authorized and debited accordingly. Details will be sent on your order confirmation shortly after you have placed your order.
9. Ownership & Registered address
We are registered in Ireland and our address is:
Our VAT registration number is : IE 6708163D